[SQUARE BRACKETS] value and have it reviewed by qualified legal counsel before publication. It is not legal advice.1. Agreement
These Terms of Service govern your access to and use of the Debriefr mobile application, website, and related services (the "Service"), provided by [COMPANY_LEGAL_NAME]. By creating an account or using the Service, you agree to these terms. If you do not agree, do not use the Service.
2. Eligibility and accounts
You must be at least [MIN_AGE] and able to form a binding contract. You are responsible for the accuracy of your account information, for keeping your credentials confidential, and for all activity under your account. Notify us immediately at [SUPPORT_EMAIL] if you suspect unauthorized use.
3. Your responsibility when recording
This is the most important obligation in these terms. Recording laws vary by jurisdiction, and some require the consent of every party to a conversation.
- You must obtain all consents required by applicable law before recording any conversation
- You must inform participants that the conversation will be transcribed and analyzed by an automated system
- You must not record where recording is prohibited by law, contract, or an employer policy
- You are solely responsible for the lawfulness of every recording you create
We may suspend accounts where we have a reasonable belief that recordings are being made unlawfully.
4. Subscriptions and billing
- Free — $0, limited to 5 sessions per month
- Pro — $19 per month, or $15 per month billed annually
- Team — $89 per month, or $71 per month billed annually, up to 10 members
- Enterprise — custom pricing under a separate written agreement
Prices are in [CURRENCY] and exclude applicable taxes. Paid plans renew automatically for the same period unless cancelled before the end of the current term. We may change prices with at least [PRICE_NOTICE_DAYS] days’ notice, effective at your next renewal.
Purchases through the Apple App Store
If you subscribe through the App Store, Apple processes the payment and manages the subscription. Cancellations and refunds are handled under Apple’s policies through your Apple account settings, not by us. Your subscription renews automatically unless auto-renewal is turned off at least 24 hours before the end of the current period.
Refunds
[REFUND_POLICY]. This does not limit any non-waivable statutory right you may have, including under Quebec’s Consumer Protection Act.
5. Acceptable use
You agree not to:
- Use the Service unlawfully, or to record conversations without required consent
- Upload content you have no right to process, or that infringes another person’s rights
- Reverse engineer, decompile, or attempt to extract the models underlying the Service
- Resell, sublicense, or provide the Service to third parties outside your subscription
- Interfere with the Service’s operation, probe its security, or circumvent usage limits
- Use the Service to build a competing product, or to train a machine learning model
6. Your content and our rights
You retain all rights to your recordings, transcripts, and analyses ("Your Content"). You grant us a limited licence to host, process, and transmit Your Content solely to operate the Service for you. We do not use Your Content to train our own or third-party models.
The Service itself — software, design, trademarks, and documentation — remains our property or that of our licensors. Nothing in these terms transfers those rights to you.
7. AI output is not advice
Debriefr produces automated summaries, scores, and suggestions. They can be incomplete, inaccurate, or misleading, and they are not legal, financial, medical, or employment advice. You are responsible for verifying anything you rely on. Do not use Debriefr outputs as the sole basis for a decision affecting a person’s rights, employment, or access to a service.
8. Availability
We aim for high availability but do not guarantee uninterrupted service on Free, Pro, or Team plans. Enterprise customers may receive a service level agreement of [ENTERPRISE_SLA]. We may modify or discontinue features, and will give reasonable notice of material reductions in functionality.
9. Termination
You may stop using the Service and delete your account at any time — see Delete your account. We may suspend or terminate access if you materially breach these terms, if required by law, or if your account is inactive for [INACTIVITY_PERIOD]. On termination, your right to use the Service ends and Your Content is deleted according to our Privacy Policy.
10. Disclaimers
Except where prohibited by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of liability
To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the greater of [LIABILITY_CAP] or the amounts you paid us in the [LIABILITY_PERIOD] preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data. Some jurisdictions do not allow these limitations, in which case they apply to the fullest extent permitted.
12. Indemnity
You will indemnify and hold us harmless from claims arising out of your unlawful recording of a conversation, your breach of these terms, or your infringement of a third party’s rights.
13. Governing law
These terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable there, without regard to conflict of law rules. The courts of the judicial district of [JUDICIAL_DISTRICT], Quebec, have exclusive jurisdiction, subject to any non-waivable consumer protection right to bring proceedings in your place of residence.
14. Changes
We may update these terms. Material changes will be posted here with an updated date and, where required, notified to you in advance. Continuing to use the Service after changes take effect means you accept them.
15. Contact
[COMPANY_LEGAL_NAME]
[STREET_ADDRESS], [CITY], [PROVINCE] [POSTAL_CODE], Canada
[LEGAL_EMAIL]